How to Set Up Utilities and Home Services in Topeka, KS

Setting up water

In the City of Topeka, water, sewage and garbage collection are bundled as a part of the city's services.

How do I set up water service?

To start water service in Topeka, complete an online application at 2TurnItOn or visit the City Express Center at 620 SE Madison St, Monday-Friday, 8 a.m. to 5 p.m. For recent accounts (within 5 years), you can call 785-368-3111. Someone 18+ must be present for service activation, or you can provide a Water Service Turn On Release by calling or submitting the form online.

What do I need to get my Topeka water set up?

Requirements may vary based on your individual circumstances, but in general you will need:
-a valid photo ID
-a lease or buyer's agreement.

How do I pay my bill?

You can pay your City of Topeka utility bill in several ways:
-Online: Make one-time payments, set up Auto-Pay, or Pay by Text via the online portal.
-By Phone: Call 785-368-3111, Option 2, to pay with a debit/credit card or checking account.
-By Mail: Send check or money order to City of Topeka Utilities Dept., PO Box 957904, St. Louis, MO 63195-7904.
-In Person: Visit the City Express Center at 620 SE Madison St, Monday-Friday, 8 a.m. - 5 p.m.
-Authorized Locations: Pay in cash at select stores in Topeka (some may charge a fee).

How do I cancel service at my old address?

To stop water service in Topeka, call Customer Service at 785-368-3111 during office hours. You must be the account holder or an authorized person. A final reading will be done on the termination date, and a final bill will be mailed within 14 days. Service can be scheduled for the next business day, with same-day service available for an additional fee.

Setting up internet

Topeka, KS has several internet service providers (ISPs) offering various connection types, including fiber, cable, DSL, and satellite.

How do I set up internet service?

Identifying what is available at your address can be a time consuming process. You can check with each ISP at their individual website or your can check the FCC Broadband Map (though it's less than 100% reliable). 2TurnItOn has a centralized availability tool - give us a call at 888-300-6961 and we can quickly present you with options available for your new home.

What are my options?

Your options are dependent on your address, as all options and ISPs are not available at every location. Generally speaking, you may be able to choose from fiber, cable, DSL and/or satellite. A 2TurnItOn specialist can help you identify the best options for your home.

What ISPs serve the Topeka area?

In Topeka, KS, common internet service providers (ISPs) include:
-AT&T Internet – Offers fiber and DSL services with speeds up to 1 Gbps in some areas.
-Cox Communications – Provides cable internet with speeds up to 1 Gbps.
-T-Mobile 5G Home Internet – Wireless home internet using T-Mobile’s 5G network.
-Verizon 5G Home Internet – Wireless 5G internet in select areas.
-HughesNet – Satellite internet with speeds up to 25 Mbps, often used in rural areas.
-Viasat – Satellite internet offering speeds up to 100 Mbps in some locations.

Availability may vary based on exact location within Topeka.

What's the difference between the different kinds of internet?

The main difference between internet types lies in speed and reliability. Fiber uses light over fiber-optic cables, offering the fastest speeds and most reliable service. Cable uses coaxial cables and provides high speeds, though it can slow down during peak times. DSL delivers internet over phone lines and is slower but widely available. Satellite uses satellites to provide internet in remote areas but tends to have higher latency and lower speeds. 5G is a wireless option that uses cellular networks for fast speeds, though performance depends on proximity to 5G towers.

Setting up electricity

Topeka residents have one electricity provider.

Who provides electricity in Topeka?

Residents of Topeka get electricity from Evergy.

How do I sign up with Evergy?

You can start, stop, or move service online at Evergy's website.

How do I pay my Evergy bill?

Evergy customers in Topeka can set up recurring autopay online, pay through the Evergy app, pay through SMS, mail payment, or call on the phone.

Setting up gas

Topeka residents are served by a single gas provider.

Where do I sign up for gas service?

For residential gas in the Topeka area, the provider is Kansas Gas Service. You can activate service online through their Start Service form.

Anything else I should know?

Be sure to sign up well before your move-in date, so a technician can come out to inspect gas lines and turn on pilot lights.

How do I pay my gas bill?

You can pay by mail, online, or at a payment location. Customers who pay online can also sign up for autopay to make sure they don't miss a payment. Check the KGS site for more information.

How to turn it on in Topeka, KS