Who’s the Best Texas Electricity Provider?
Unbiased reviews and real-time pricing for every major Texas electricity provider. We analyze thousands of verified customer reviews and official PUC complaint data to help you make an informed choice.
Pricing via ComparePower — direct integration with Texas electricity providers
Customers seeking reliability and plan variety from established provider
22%
4.7
Customers prioritizing customer service and rewards
31%
4.5
Low rates with renewable energy commitment
100%
4.8
Customers seeking 100% renewable energy with proven track record
100%
4.2
Customers who want their electricity purchase to support charity
3%
4.8
Customers seeking fixed-rate plans with renewable energy options
28%
4.5
Customers wanting simple, transparent pricing with Fortune 500 backing
24%
4.0
Budget-conscious customers seeking low rates
21%
3.7
Spanish-speaking customers and those seeking competitive fixed rates
17%
4.7
Customers seeking variety of plan options from established national provider
23%
4.3
Customers seeking prepaid electricity with no deposit or credit check; flexible payment options
26%
4.8
Customers seeking new provider with competitive fixed rates and renewable options
56%
3.5
Tech-savvy customers wanting modern green energy experience
100%
4.8
Spanish-speaking customers and those needing flexible terms
30%
4.8
Texas Electricity Provider
5%
4.5
‘No bull’ energy plans that are simple, fixed rate and no-frills
100%
4.6
Customers seeking a large, stable provider with bundled home services and clean energy commitment
30%
4.9
Quick Provider Comparison
All 17 providers ranked by customer satisfaction (NPS score)
| Provider | NPS Score | Avg Rate | Green % | Best For |
|---|---|---|---|---|
| Constellation | +89 | 14.2¢ | 30% | Customers seeking a large, stable provider with bundled home services and clean energy commitment |
| 4Change Energy | +81 | 14.0¢ | 3% | Customers who want their electricity purchase to support charity |
| Payless Power | +79 | 18.4¢ | 26% | Customers seeking prepaid electricity with no deposit or credit check; flexible payment options |
| Gexa Energy | +78 | 16.4¢ | 100% | Low rates with renewable energy commitment |
| Rhythm Energy | +78 | 15.6¢ | 100% | Tech-savvy customers wanting modern green energy experience |
| Frontier Utilities | +75 | 16.4¢ | 30% | Spanish-speaking customers and those needing flexible terms |
| Amigo Energy | +70 | 16.0¢ | 17% | Spanish-speaking customers and those seeking competitive fixed rates |
| TXU Energy | +69 | 18.8¢ | 22% | Customers seeking reliability and plan variety from established provider |
| Energy Texas | +61 | 15.1¢ | 100% | ‘No bull’ energy plans that are simple, fixed rate and no-frills |
| APGE | +59 | 15.2¢ | 5% | Texas Electricity Provider |
| Just Energy | +58 | 15.6¢ | 28% | Customers seeking fixed-rate plans with renewable energy options |
| Reliant | +53 | 16.8¢ | 31% | Customers prioritizing customer service and rewards |
| Direct Energy | +46 | 17.6¢ | 23% | Customers seeking variety of plan options from established national provider |
| Green Mountain | +32 | 19.0¢ | 100% | Customers seeking 100% renewable energy with proven track record |
| Cirro Energy | +21 | 15.2¢ | 24% | Customers wanting simple, transparent pricing with Fortune 500 backing |
| Atlantex Power | +0 | 15.5¢ | 56% | Customers seeking new provider with competitive fixed rates and renewable options |
| Discount Power | -3 | 15.2¢ | 21% | Budget-conscious customers seeking low rates |
Provider Highlights
Our team’s analysis of each provider and where they stand apart in the market.
TXU Energy
Founded in 1882, TXU Energy is Texas’s oldest and largest electricity provider, serving approximately 1.7-2 million households. Its NPS score of 69 is excellent, indicating strong customer satisfaction well above industry norms. Best suited for customers seeking reliability and innovative plan variety (Free Nights, Solar Days) from an established provider with 143+ years of Texas heritage.
Reliant
Reliant offers 24/7 customer support and a 90-day satisfaction guarantee that allows customers to switch plans without early termination fees. With an NPS score of 53 (excellent range), customer satisfaction is notably strong. Best for customers prioritizing responsive customer service and rewards through the Reliant Perks program at local businesses.
Gexa Energy
Founded in 2002 as one of the original Texas REPs, Gexa Energy has provided 100% renewable energy on all residential plans since 2020, backed by NextEra Energy, the world’s largest renewable generator. Its NPS score of 78 is excellent, reflecting high customer satisfaction with over 25,000 Google reviews. Ideal for customers seeking low rates (minimum 7.4¢/kWh) combined with complete renewable energy commitment.
Green Mountain
Established in 1997, Green Mountain is America’s longest-running renewable energy retailer, helping customers avoid over 107 billion pounds of CO2 emissions since founding. Its NPS score of 32 is good but indicates room for improvement in customer satisfaction. Best suited for customers prioritizing 100% renewable energy and carbon-neutral operations with a proven 27-year track record.
4Change Energy
4Change Energy operates on a charitable giving model, donating 4% of annual profits to customer-chosen charities including Feeding Texas and American Red Cross. Its NPS score of 81 is excellent, indicating very high customer satisfaction. Ideal for customers who want their electricity purchase to support charitable causes while receiving competitive rates (minimum 7.2¢/kWh).
Just Energy
Founded in 1997, Just Energy is a multinational energy marketer serving 4.5+ million customers across North America and operating multiple Texas brands including Amigo Energy and Tara Energy. Its NPS score of 58 is excellent, reflecting solid customer satisfaction. Best for customers seeking fixed-rate plans with renewable energy options from a large, diversified provider.
Cirro Energy
Founded in 2001 as one of the original Texas REPs, Cirro Energy focuses on simple, straightforward plans with Fortune 500 backing from NRG Energy and an A+ BBB rating. Its NPS score of 21 is positive but indicates moderate customer satisfaction levels. Best suited for customers wanting transparent pricing and 24+ years of proven reliability.
Discount Power
Founded in 2008 by Texas energy industry veterans, Discount Power focuses on providing affordable electricity rates and serves approximately 250,000 customers. Its NPS score of -3 is slightly negative, indicating customer satisfaction concerns that potential customers should consider. Best for budget-conscious customers prioritizing low rates (minimum 7.4¢/kWh) over other factors.
Amigo Energy
Founded in 2003 by a Hispanic father-son team, Amigo Energy provides full bilingual English/Spanish customer support and was named Houston’s Best Electricity Company by Houston Chronicle in 2023. Its NPS score of 70 is excellent, reflecting strong customer satisfaction. Ideal for Spanish-speaking customers and those seeking competitive fixed rates with culturally-focused service.
Direct Energy
Founded in 1986, Direct Energy is one of the largest retail energy providers in North America, serving nearly 4 million customers and operating multiple Texas brands including First Choice Power and Bounce Energy. Its NPS score of 46 is good, indicating satisfactory customer experience. Best for customers seeking variety of plan options including prepaid Power-To-Go from an established national provider.
Payless Power
Founded in 2005 by three brothers, Payless Power specializes in prepaid electricity with no deposit or credit check required, offering same-day power connection across 400+ Texas communities. Its NPS score of 79 is excellent, indicating high customer satisfaction with the prepaid model. Ideal for customers seeking flexible payment options, prepaid plans, and bilingual Texas-based customer service.
Atlantex Power
Launched in October 2024 by Atlantic Energy Texas (serving customers since 2012 across 11 states), Atlantex Power offers a 90-day satisfaction guarantee and innovative plans including Free Nights and Free Weekends. Its NPS score of 0 is neutral, typical for a new entrant without established customer history. Best for customers willing to try a new provider with competitive fixed rates and 100% renewable options.
Rhythm Energy
Founded in 2021 by energy veteran PJ Popovic with Goldman Sachs backing, Rhythm Energy provides 100% renewable energy and uniquely offers renewing customers the same rates as new customers. Its NPS score of 78 is excellent, indicating strong customer satisfaction with the modern, tech-forward approach. Best suited for tech-savvy customers wanting a contemporary green energy experience with transparent pricing.
Frontier Utilities
Operating since 2008, Frontier Utilities offers bilingual English/Spanish customer support with flexible terms including no deposit options and a lower $100 early termination fee. Its NPS score of 75 is excellent, reflecting high customer satisfaction. Best for Spanish-speaking customers and those needing flexible terms with rates typically 20-30% below major providers.
APGE
APGE offers electricity plans with an average rate of 15.2¢/kWh and minimum rate of 7.2¢/kWh, with 5% green energy content. Its NPS score of 59 is excellent, indicating solid customer satisfaction. Limited public information is available about company history and differentiating features.
Energy Texas
Operating under the ‘No bull’ philosophy since 2021, Energy Texas is backed by Rhythm Energy’s infrastructure and offers simple, fixed-rate plans with a 30-day penalty-free trial period. Its NPS score of 61 is excellent, reflecting good customer satisfaction with the straightforward approach. Best for customers seeking no-frills, transparent energy plans with 100% renewable energy and competitive pricing.
Constellation
Founded in 1999, Constellation is the nation’s largest carbon-free energy producer, serving approximately 2 million customers with bundled electricity and home services including A/C protection plans. Its NPS score of 89 is exceptional, the highest among providers listed, indicating outstanding customer satisfaction. Best for customers seeking a large, stable provider with bundled home services, clean energy commitment, and rewards programs.
How We Rate Texas Electricity Providers
NPS Score Calculation
We analyze 10,000+ verified Google reviews using Net Promoter Score methodology. Reviews are filtered to remove incentivized feedback and manipulation patterns.
- Promoters (9-10): Would recommend
- Passives (7-8): Neutral
- Detractors (0-6): Would not recommend
NPS = % Promoters – % Detractors (range: -100 to +100)
Pricing Data
Rates are synced daily from ComparePower, which has direct API integration with all major Texas electricity providers.
- Prices shown for 1,000 kWh monthly usage
- Fixed-rate plans only (most common)
- All-in pricing including TDU charges
Rates updated: May 02, 2026 at 07:37 AM CDT
Green Energy Percentage
We calculate the average renewable energy content across each provider’s current plan offerings.
- Based on Electricity Facts Labels (EFL)
- Includes wind, solar, and other renewables
- 100% means all plans are fully renewable
Frequently Asked Questions
Who is the best electricity provider in Texas?
The “best” provider depends on your priorities. For customer satisfaction, Constellation leads with an 89 NPS score, followed by 4Change Energy (81) and Payless Power (79). However, some customers prioritize lowest rates, while others want 100% green energy. We recommend comparing providers based on what matters most to you—whether that’s price, renewable energy options, customer service, or contract flexibility. The right choice varies by individual needs.
What is the cheapest electricity company in Texas?
Currently, 4Change Energy and APGE offer the lowest rates at 7.2¢ per kWh, with Just Energy close behind at 7.3¢. These rates are based on 1,000 kWh monthly usage on fixed-rate plans. Keep in mind that electricity rates change daily, so it’s important to compare current offers when you’re ready to switch providers.
Which Texas electricity providers offer 100% green energy?
Four providers offer 100% renewable energy plans: Gexa Energy, Green Mountain, Rhythm Energy, and Energy Texas. These companies source electricity from renewable sources like wind and solar power. Among these, Gexa Energy and Rhythm Energy have the highest customer satisfaction scores at 78 NPS.
How do NPS scores work?
Net Promoter Score (NPS) measures customer satisfaction on a scale from -100 to +100. It’s calculated by asking customers how likely they are to recommend a company. Promoters (9-10 ratings) minus Detractors (0-6 ratings) equals the NPS. Our scores are derived from verified Google reviews. A positive score is good, above 50 is excellent, and above 70 is world-class.
How do I switch electricity providers in Texas?
Switching is simple: choose a new provider and plan, then sign up online or by phone. Your new provider handles the switch through ERCOT, Texas’s grid operator. There’s no service interruption—your lights stay on throughout the process. The switch typically takes 1-2 billing cycles to complete, and there are no fees unless you’re breaking a contract early.